KCWA Family and Social Services


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Employment Information

KCWA Family and Social Services is a non-profit organization established in 1985 by a group of women who were concerned with women and family issues and serves women, men, senior and youth all of them.

POSITION: IT Assistant

PROGRAM: Ontario Youth Internship Program

ASSIGNMENT: 700 hours between November 20, 2016 and March 24, 2016

RATE: $22/hour


Northwood Neighbourhood Services (NNS) is a non-profit, charitable organization with a

volunteer Board of Directors, majority of them are residents of the area served. NNS is

managed by an Executive Director, who works with and under the direction of the Board of

Directors. Within the Ontario Young Internship Program, we have secured a 700 hour funding to provide hands-on career focus to a young IT graduate from College or University. In collaboration with the Ontario Library Association (OLA), the IT Assistant will

support Northwood Neighbourhood Services with the following:




-       Provide daily computer technical support to staff

-       Check staff computers for repairs, maintenance, and new PC installations

-       Troubleshoot and maintain PCs (Windows update, Virus protection)

-       Basic server administration (creating users, managing file sharing and permissions, etc.)

-       Basic network administration including troubleshooting and resolving network issues

-       Provide formal documentation to supervisors (status reports, implementation plans, etc.)

-       Work closely with management team to provide superior service

-       Write well designed, testable, efficient code by using best software development practices

-       Update website layout/user interface by using standard HTML/CSS practices

-       Integrate data from various back-end services and databases

-       Update and maintain software documentation including visual design intent

-       Integration of the front-end and back-end aspects of the web application


-       15-30 years old at start of the internship

-       Canadian citizen, permanent resident or person who has been granted refugee status in Canada and be legally entitled to work in Canada

-       Not in receipt of Employment Insurance benefits

-       Unrelated to the Internship Host Organization or Administrator

-       Post-secondary graduate or have completed at least one post-secondary course

-       Has not previously benefited from an OLA administered grant process

-       Excellent interpersonal and communication skills

-       Up-to-date with technological development and opportunities.



Youth Internship Program at fyabit@northw.ca or Northwood Neighbourhood

Services 1860 Wilson Avenue, Suite 400 Toronto, ON M9M 3A7

DEADLINE: As Soon As Possible

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